Postage, packing, returns and refunds

Packaging

Items are packaged flat in a clear cellophane pocket.

Postage

Items are usually despatched next working day.

Within UK and Europe, first-class tracked postage is included in the price.

Please contact us for prices to other locations.

Returns and refunds

We are so sure that you will love your pure silk or cashmere accessory that we offer the following returns policy:

    • Returns are available within 7 days of receipt if you are not completely satisfied with your Blue Flamingo item.
    • The product must be unused, unworn, unwashed and without any flaws for a full refund. Products may be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
    • Please post any returns first class in the original packaging, tracked and signed for. You will receive the full refund on the price you paid for the item if it is in the same condition as you received it.  We do not cover the cost of postage on returns.
    • The address is: Blue Flamingo, Estrada da Meia Praia, Edificio A Fabrica Bloco 3 A 1 Direito, Lagos, Algarve, Portugal 8600-315