Terms and Conditions

1. Privacy Policy & Cookies

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

It will be held for a maximum duration of 2 years from the date of your last order.

Email newsletter

If you sign up to our newsletter we may use your email address to send you information about products or services.

You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

Strictly necessary cookies – These are cookies that are essential to the operation of our website.

Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.

Functionality cookies – These cookies are used to recognise you when you return to our website.

Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.
  • The referring website from which you have got to our website from.

The reasons for this are:

  • To make ongoing improvements to our website based on this data.
  • To see our most popular sources of business.

You can find out more about deleting and controlling the cookies that are stored on your computer at this website, created by law firm Pinsent Masons: https://www.aboutcookies.org 

Disclosure of personal data

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We may also disclose your personal data:

  • To our agents and service providers.
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

Your rights

You may unsubscribe from the email updates at any time via the link in the email or by contacting us.

You may contact us at any time to request a copy of the data we hold on you, via email or the website contact form. We will provide the data as soon as possible and no later than one month from the date the request was received.

You may contact us at any time to request erasure of the data we hold on you, via email or the website contact form. We will erase the data as soon as possible and no later than one month from the date the request was received.

2. Right to cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you must not use, wear, wash or damage them.   Products may be tried on and will still be considered unworn.

You must send the goods back to us, as soon as possible once you have cancelled the contract, in the original packaging, by a first class tracked and signed for service.  This must be at your own cost unless we delivered the item to you in error or the item was damaged or defective upon receipt.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you and not provide a refund.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation and receipt of any goods that were in your possession.

The return address is: Blue Flamingo, Estrada da Meia Praia, Edificio A Fabrica Bloco A 1 Direito, Lagos, Algarve, Portugal 8600-315

3. Notices

All notices you send us must be sent to the contact details on this site (link). We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

4. Applicable law

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

5. Email subscribers prize draw

A prize draw will be held on 30 November each year (commencing 2019), and all current subscribers of our mailing list at that date will be entered into the draw and one will be chosen at random to win a pocket square or scarf.